Privacy Policy

Effective Date: 29/09/2024

At Alpha OCR, accessible from https://alphaocr.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and how we use and protect that information.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you register or use our services, we may ask for personal details such as your name, email address, phone number, and other information required for account management.
• Uploaded Files: Files such as images or PDFs uploaded to our OCR service are processed to extract text and temporarily stored during the process.
• Usage Data: This includes information about how you access and use our services, including your IP address, browser type, device details, and visit duration.

2. How We Use Your Information

We use the collected information in various ways, including:

• Service Delivery: Processing your uploaded files and providing OCR results.
• Communication: Sending updates or support messages to your email address.
• Analytics: Monitoring and analyzing usage to improve website functionality and user experience.

3. Data Storage and Security

We are committed to ensuring that your data is secure. We implement industry-standard security practices, including encryption and secure storage, to protect your personal information.

• File Storage: Uploaded files are stored temporarily and deleted after processing.
• Encryption: Sensitive information like passwords is encrypted to ensure security.

4. Cookies and Tracking Technologies

We use cookies to track user activity and improve user experience:

• Cookies: Small files stored on your device to remember your preferences, login details, and browsing activity.
• Third-Party Tools: We may use third-party services like Google Analytics to track and analyze website usage.

You can disable cookies through your browser settings, but this may affect your experience on our site.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share data with:

• Service Providers: Third-party providers that assist in operating our website, processing files, or conducting business. They agree to maintain confidentiality.
• Legal Requirements: When required by law or in response to legal requests, we may disclose your information.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, under certain conditions.
• Data Portability: Request transfer of your data to another service provider.

If you wish to exercise these rights, contact us at danhhong@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected such information without parental consent, we will delete it immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: danhhong@gmail.com
Website: https://alphaocr.com